- Why should I use Cyberax Tech as
my hosting service?
- How do I get started?
- What do I get for my money?
- What are Microsoft FrontPage extensions?
What support do you offer for them?
- What other technologies do you
support?
- How do I know which plan is right
for me? Can I get in touch with someone to discuss
my options?
- Can I upgrade to a different service
plan in the future?
- What if I exceed my monthly transfer
allowance?
- Are there any “hidden” fees?
- How do I get customer support?
- Can I transfer my site from another
Web Hosting service? What’s involved in making
the transfer?
- Do I have to include advertisements
or pop-up windows on my site?
- Are any guarantees available?
- Can I access my site from any
computer?
- Why should I register my domain
name through Cyberax Tech?
- How long does it take to register
or transfer a domain name?
- Can I access my site either with
or without the “www” prefix?
- What top level domains do you
support?
- How long can my domain name be
and what characters can I use?
- Can I set up more than one domain
from a single account? What about pointer domains?
- Can I set up Subdomains?
- How is my e-mail account handled?
- Can I get mail forwarded to another
server?
- Can I conduct transactions through
my site? Will they be secure?
- What is SSL?
- I want to accept credit cards.
Can you help you set up merchant accounts?
Why should I use Cyberax Tech Hosting
Solutions as my hosting service?
Cyberax Tech Hosting Solutions offers complete, feature-rich
hosting services at very affordable prices. We offer a variety
of customizable plans so you can choose a level of service
that’s exactly right for your company. With Cyberax
Tech Hosting, you’ll never have to pay for options
you don’t need. We’ve developed an ultra-reliable
infrastructure that takes advantage of the best load balancing,
clustering and RAID technologies so you’ll never have
to worry about your site going down or loosing data to a
system failure. We also employee strict security measures
to prevent your site from being compromised
How do I get started?
Just head over to hosting to check out the plans available.
If you know which plan you want, click on "Order Now" link
of a plan. If you'd like some advice on a plan, or if you'd
like to sign up over the phone, contact a sales consultant
at +91-33-33002100 (INDIA), +1-917-6980669 (USA), MSN Chat
Id: support@cyberax.net, AOL ID: cyberaxsupport, Yahoo Chat
ID: cyberaxtech. You can also reach a sales consultant via
e-mail at sales@cyberax.net
What do I get for my money?
Exactly what you need. We offer a variety of base plans
that include between 50 MB and 1000 MB of storage space,
and that allow traffic anywhere between 3 GB and 30 GB per
month. Our plans are customizable, so you can make additions
but you’ll never have to purchase more than you need.
Take a look at our hosting plans for complete pricing and
features details
What are Microsoft FrontPage
extensions? What support do you offer for them?
Microsoft FrontPage extensions can add extra functionality
to your site. Users who design and manage pages with Microsoft
FrontPage can take advantage of special server-side support
for the extensions. We provide support for Microsoft FrontPage
2000 extensions on Windows 2000 hosting plans.
What other technologies
do you support?
We support all of the latest Internet technologies, including,
but not limited to:
- Database services (MS SQL 2000, mySQL, MS Access 2002)
- Index Server
- E-mail services (listing, filtering, customized service)
- AntiVirus Support for Email
How do I know which plan is right for me? Can I
get in touch with someone to discuss my options?
You may already know which services you need, so the information
in our Virtual Hosting section may be enough for you. If
you’d like a personal evaluation of your hosting needs,
contact a sales consultant at +91-33-33002100 (INDIA), +1-917-6980669
(USA), MSN Chat Id: support@cyberax.net, AOL ID: cyberaxsupport,
Yahoo Chat ID: cyberaxtech. You can also reach a sales consultant
via e-mail at sales@cyberax.net
Can I upgrade to a different service
plan in the future?
Yes, if you find you need a more extensive plan than the
one you’re signed up for, you can easily switch plans
or add extra services. Likewise, if you find you signed up
for a more comprehensive plan than you needed, you can downgrade
to a more basic plan
What if I exceed my monthly transfer
allowance?
Once you are approaching your limit, you will be notified
through e-mail. If you exceed your limit, there is a charge.
We recommend that if you often approach or exceed your limit
you upgrade to a more comprehensive plan
Are there any “hidden” fees?
No. You don’t have to deal with any hidden fees as
a Cyberax Tech Hosting customer.
How do I get customer support?
You can contact our support about any issue by telephone
or by e-mail at absolutely any time. Our support staff is
available 24 hours per day, seven days per week, 365 days
per year. We even have ticket
based support system to handle your requests.
Can I transfer my site from another
Web Hosting service? What’s involved in making the
transfer?
Yes you can. We make the transition as smooth as possible.
We have a tie-up with Domain Registrars for managing domains.
Do I have to include advertisements
or pop-up windows on my site?
No. Cyberax Tech Hosting does not require you to advertise
our services or anyone else’s. However, you can choose
to add advertisers to boost revenues to your site, and we
can help you find potential advertisers.
Are any guarantees available?
Cyberax Tech Hosting offers a 30-day money-back guarantee
on the monthly service charge
Can I access my site from any computer?
Yes, you can access and maintain your site from any computer
connected to the internet using Web Browser. You can even
update your site using File Transfer Protocol (FTP).
Why should I register my domain
name using Cyberax
Tech Domain Registration service ?
We offer domain registrations for $9.99 only and domain
transfers for $8.99. Our domain registration service is fast
which makes registration quick and easy. We even have a reseller
program which would help you in selling domains through your
site. If you already own a name that you registered with
another service, you can use that with your Cyberax Tech
Hosting account as well
How long does it take to register
or transfer a domain name?
It only takes a few minutes to register a domain, but a
site may not be instantly available at its registered name
worldwide. However, in some areas it may be available after
only a few hours. This is because Internet DNS databases
retrieve new listings from one another but only update about
once a day, causing a delay. The delay is typical of domain
registrations and cannot be controlled by Cyberax Tech or
any registrar. We handle domain transfers automatically.
It takes up to 48 - 96 hours for a transfer to occur.
Can I access my site either with
or without the “www” prefix?
Yes. Our servers are configured to recognize either form
of your domain
What top level domains do you support?
We support all TLDs supported by our registrar, Directi.
That currently includes .com, .net, .org, .biz, .info, .us.
We can also host pages with other TLDs
How long can my domain name be
and what characters can I use?
Your domain name can be up to 63 characters long, not counting
the TLD, although some older Internet programs only support
domains up to 26 characters long. You can use numbers, letters
and hyphens in your domain name
Can I set up more than one domain
from a single account? What about pointer domains?
Yes. Under all current Cyberax Tech Hosting plans you can
add a new domain or pointer domain to your account You can
set up a pointer subdomain at no additional cost
Can I set up Subdomains?
You can easily add a Subdomains through your domain control
panel interface.
How is my e-mail account handled?
You can access your e-mail with any client that supports
POP3 e-mail. We also provide a webmail client
Can I get mail forwarded to another
server?
Yes. The option is available from the Mail Control Panel
Can I conduct transactions through
my site? Will they be secure?
Yes. Cyberax tech hosting supports the all current secure
transaction protocols, such as SSL. You just need to purchase
an SSL certificate and you can install the same through the
Control Panel Interface.
What is SSL?
SSL, or Secure Sockets Layer, is the most widely used security
protocol on the Internet. During an SSL session, a Web server
and browser send encrypted data and secret keys back and
forth to prevent the data from being intercepted. SSL is
commonly used to transmit private or sensitive information,
such as financial data, over the Internet. SSL is sometimes
referred to as “Netscape” Encryption, but users
of both Netscape Navigator and Microsoft Internet Explorer
can take advantage of SSL. Most other browsers support SSL
as well.
I want to accept credit cards. Can
you help me set up merchant accounts?
Yes. We can put you in contact with a merchant account provider
or a Third party credit card processor company..
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